Articles on: Getting started

How to manage your VE.Host account

How to manage your account



Introduction



Through the client portal, you can manage your account information, security settings, billing, services, domains and support. This guide will walk you through the process of logging into the client area and provide an overview of the various functions you can perform once you're logged in.

Logging into the Client Area



Step-by-Step Login Process



Navigate to the Login Page:

Visit VE.Host.
Click on the login button on the top right. This will redirect you to the client area login page.

Enter Your Credentials:

On the login page, you will be prompted to enter your email address and password. These are the credentials you set up when you first registered for an account with VE.Host.

Click 'Login':

After entering your credentials click the “Login” button to access your client area.

Troubleshooting Login Issues



Forgot Password: If you've forgotten your password, click on the “Forgot Password” link and follow the instructions to reset it.
Account Issues: If you encounter other issues, such as an account lock or disabled account, kindly open a support ticket here.

Functions in the Client Area



1. Account Management



Update Personal Information: Modify your contact details, billing address, and email preferences.
Change Password: Update your account password for enhanced security.
Security Settings: Set up two-factor authentication for additional account security.

2. Billing and Payments



View Invoices: Access and review your past and current invoices.
Make Payments: Pay any outstanding invoices using various payment methods.
Payment History: Keep track of your payment history and download receipts.

3. Services Management



Manage Services: View and manage your purchased services, such as hosting plans, domain registrations, and additional features.
Upgrade/Downgrade Services: Adjust your service packages according to your current needs.
Service Renewals: Manage the renewal settings for your services to ensure continuous operation.

4. Domain Management



Register New Domain: Search for and register new domain names.
Manage Existing Domains: Update domain settings, renew domains, and manage DNS settings.
Transfer Domain: Initiate and manage domain transfers from other registrars.

5. Support and Assistance



Submit Support Tickets: Reach out to the support team for help with issues or inquiries.
Knowledgebase Access: Browse the knowledgebase for helpful articles and FAQs.

6. Additional Features



Affiliate Program: Earn a recurring monthly income by referring clients to VE.Host. Get started
Customize Notifications: Set preferences for receiving notifications about service updates, billing reminders, and promotions.

Updated on: 31/01/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!